Additional transaction fees may apply for local residents, as well as additional 21% VAT, which must be paid at the hotel. Payable directly to the hotel by local residents only. Tourists will receive a refund for the VAT Tax, when they pay for their accommodations. To receive the refund, they must pay with a foreign credit card or provide their passport number and confirm their address. Check-in Information Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Long-term renters welcomeThis property uses eco-friendly cleaning productsHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has not indicated whether there is a smoke detector on the propertySafety features at this property include a fire extinguisher and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Check-in Instructions This property offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 5 days before arrival with check-in instructions and lockbox information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are required to download the property's WhatsApp mobile app before check-in. Information provided by the property may be translated using automated translation tools. Mandatory Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cleaning fee: USD 25 per accommodation, per stay (varies based on length of stay) We have included all charges provided to us by the property. Optional Fees Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)Airport shuttle fee per child: USD 25 (one-way), (up to 3 years old) Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Housekeeping fee: USD 30 per day; may vary based on length of stay and unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Important Notes One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is recommended for transportation to and from this property. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).