Please inform Harmony Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Sauna is closed from Sun 30 Jan 2022 until Sat 30 Apr 2022 Hot tub/jacuzzi is closed from Thu 15 Oct 2020 until Sat 15 May 2021 Hot tub/jacuzzi is closed from Sun 30 Jan 2022 until Sat 30 Apr 2022 Swimming pool Harmony Palace is closed from Thu 15 Oct 2020 until Sat 15 May 2021 Swimming pool Harmony Palace is closed from Sun 30 Jan 2022 until Sat 30 Apr 2022 A damage deposit of BGN 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.