Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Nollendorf Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. This property will not accommodate hen, stag or similar parties. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note that this property does not have a 24-hour reception. If you book at short notice (within 36 hours before arrival), please inform Nollendorf Apartments Motzstraße of your expected arrival time via text message, email, or telephone immediately after booking. Guests are asked to contact the property at least 60 minutes before arrival in order to arrange check in. Please note that this property does not have an elevator in the building and the upper floors (there are 3 floors total) can only be reached with the stairs. Please call the property in case of any delays.