Know Before You Go • Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Fee for buffet breakfast: EUR 18 per person (approximately) • Pet fee: EUR 15 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: EUR 3.5 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Renovations and Closures This property is closed from 01 November 2019 to 31 December 2019 (dates subject to change).