Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property. As per local law, Egyptian couples must present a valid marriage certificate upon check-in. Please note that T-shirts and shorts are allowed at the restaurants. Please note that proper swim wear must be worn in the swimming pool areas. No loose or cotton clothing are allowed in the swimming pool. For Egyptian guests, please note that it is mandatory to present a copy of national ID, marriage certificates and children birth certificates to the reception upon arrival in order to complete check in process. Please note that in the month on Ramadan, property serves breakfast not Iftar.