In accordance with the Institutional Regulations and the rules governing the fee for access, with or without a shuttle service, in Venice and the small islands of the Venetian Lagoon, an additional fee is charged to day-trippers who do not stay overnight and plan to visit the historic city centre from Friday to Sunday or on public holidays, from 08:30 AM to 04:00 PM. The fee will be from EUR 5.00 to 10.00 per day, depending on the date of booking. After payment, tourists must have a confirmation. Exempt from this fee are children under 14; residents of Venice and the Veneto region; people working or studying in Venice. Guests staying overnight are also exempt from this fee and must pay the city tax at the accommodation facilities. A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 15:30 - 19:30. The office is open from 3:30 PM to 7:30 PM. Any check-in outside this time slot must be evaluated and agreed in advance with the hotel staff. Contact information can be found on the booking confirmation. At check-in, guests will need to show a valid document for each individual guest and the credit card used to book. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Accommodations are situated at multiple addresses. • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • Only registered guests are allowed in the guestrooms. • In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year. • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. • Alcohol is not served or permitted at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Late check-in fee: EUR 50.00 for check-in between 7:30 PM and 11 PM • Crib (infant bed) fee: EUR 30.00 per day • Rollaway bed fee: EUR 30.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January. • A tax is imposed by the city: EUR 4.00 per person, per night for adults; EUR 1.5 per night for guests aged 10-16 years old. • 12 percent cleaning fee will be charged We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.