There is no reception at this hotel. Before arrival, guests must register online using a secure link. Prior to arrival, guests will be asked to provide the administration with a copy of an identification card with a government-issued photo. Guests will receive an email with check-in instructions within 48 hours prior to arrival. The apartments can be accessed through a separate entrance. Before checking in, guests are advised to download the mobile application provided by the hotel. Check-in after business hours is not possible.