Front desk opening hours 11:00 - 19:00. In case of arrival after 07:00 РМ, guests must register at another hotel called “Rembrant hotel” at the address: Smyrdan str. 11. Contact details are provided on the booking confirmation. This property will not accommodate hen, stag or similar parties. Please inform Matisse Bucharest Old Town in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Check in: From 15:00 to 19:00 there is a front desk, after that time the guest receives a code to open the door and take the keys.