The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk opening hours 09:00 - 22:00. When booking an apartment, guests should contact the hotel via messenger using the phone number from the voucher. Check-in to the apartment takes place remotely. The number of guests can not be more than indicated in the booking. The deposit is refunded on the day of departure from 15:00 to 17:00 by transfer to the card. By agreement, late check-out is possible, subject to an hourly extension of RUB 480.00 per hour after 12:00, and early check — in before 14:00 — RUB 480.00 per hour. Cats are not allowed. Smoking is prohibited in the apartment and on the balcony, a fine of 100% deposit. A passport photo is requested upon check-in.