The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. To reserve an apartment on the arrival day, guests must first contact customer support. Our specialists will determine if same-day check-in is possible. After booking, guests should discuss with the apartment representative the time, location, and method of key collection to expedite check-in. The representative's contact information can be found on the booking confirmation or requested from customer support.