Upon arrival, Russian citizens must provide the original (not a copy) of one of the following documents: a valid Russian domestic or international passport, or driver's license. The front desk is open until 00:00. Reservation department working hours and incoming calls reception: from 08:00 AM to 10:00 PM Moscow time. Remote check-in is carried out via keyboxes, therefore, before check-in, guests sign an electronic offer agreement and pay for accommodation and a deposit. If the guest has not contacted in advance and has not carried out the specified procedures, then after 10:00 PM Moscow time, check-in is impossible.