The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk opening hours 09:00 - 21:00. Guests must contact the manager no later than four hours before check-in. Contact details are provided in the booking confirmation. For verification in the contactless rental system, guests need a passport and a messenger. After completing the verification procedure, guests will receive instructions with access codes. Check-in is contactless; to receive check-in instructions, guests are required to sign the agreement remotely via the service.