Please inform Crayfish 10 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Unfortunately, Crayfish Self Catering Apartment is unable to accommodate bookings for stag/hen parties or school leavers (“Matric Rage”). Any such bookings will be cancelled, with no refund given. The property apologizes for any inconvenience. Please note that no loud noise and parties are allowed on the premises. Please see the Conditions of letting that the agent will send you on confirmation of your booking. Please note that Visa debit cards cannot be used to guarantee the reservation as the card cannot be processed without the actual card being present. You will be required to provide a copy/photo of the front and back of the credit card as well as a copy of your ID or drivers licence for all manual credit card transactions.