The guests need to contact the hotel to receive check in instructions. They can use hotel's phone with WhatsApp. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: EUR 35.00 per vehicle (one-way) • Airport shuttle fee per child: EUR 35.00 (up to 17 years old) • Late check-in fee: EUR 20.00 for check-in between 11:00 PM and 12:30 PM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes The resort fee includes:• In-room safe • In-room safe and safe insurance • In-room coffee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: from 1 October to 31 March, EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age. A tax is imposed by the city: from 1 April to 30 September, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age. Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.