• Reservations are required for spa treatments and private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • No pets and no service animals are allowed at this property. • A car is required for transportation to and from this property. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. • Contactless check-in and contactless check-out are available. • Enhanced food service safety measures are in place.