The front desk is open until 18:00. If the guests will arrive after 06:00 PM they should notify the hotel in advance and receive check-in instructions. Contact details can be found on the booking confirmation. Please refer to the information below regarding shuttle service: From 09:00 AM to 11:00 AM shuttle is exclusively for checkout customers; From 02:30 PM to 06:00 PM is for check-in customers. The shuttle is only for Gora Station, Sounzan Station and Kowakien bus stop. Only registered guests are allowed in the guestrooms. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.