Front desk is open 24/7. Hot springs access available from 2:00 PM to midnight. Reservations are required for golf tee times and massage services. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). Before booking, guests have to look up for the specifics of the hotel on the hotel official website. A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150.00 to 500.00 per person, per night based on local regulations. Please note that further exemptions may apply.