Know Before You Go • This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • The seasonal pool will be open from August to August. • Pool access available from 8 AM to 7 PM. • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • Alcohol is not permitted at this property. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.