Upon arrival, Russian citizens must provide the original (not a copy) of one of the following documents: a valid Russian domestic or international passport, or driver's license. Front desk is open 24/7. An advance payment of 20% of the cost of living is required, which must be paid within 3 days after the order is made. If canceled later than 14 days before arrival, the deposit will not be refunded. In case of check-in after 06:00 PM, guests must contact the property in advance for check-in instructions. Contact details can be found on the booking confirmation. The price includes: — use of the heated swimming pool, sun beds, children's recreation area; — Wi-Fi throughout the hotel; — daily children's animation; — entertainment program for adult guests; — board games; — master classes for adults and children; — room cleaning every 3 days, bed linen change every 5-7 days; — ironing board and iron on the floor. Holidays with children — free services: — accommodation for children up to and including 5 years old without providing a separate bed (no more than one child in the room); — summer strollers, pots, high chairs (if available); — beach equipment for children; — daily children's animation, aquagrim, workshops, ice cream, popcorn, cotton candy; — playground in the yard and a game room. For an additional fee, the following services are provided: — transfer; — parking near the hotel; — rent of a baby cot — RUB 500.00 per day; — slippers, bathrobes; — laundry service; — excursions; — room decoration, flower ordering, assistance in organizing a holiday; — babysitting services; — accommodation with animals up to 5 kg — RUB 1500.00 per day.