Upon arrival, Russian citizens must provide the original (not a copy) of one of the following documents: a valid Russian domestic or international passport, or driver's license. Front desk opening hours 07:00 - 23:00. Check-in after reception hours from 11:00 PM to 07:00 AM is possible by prior arrangement for a fee of 30% of the first day. Contact information is provided on the booking confirmation. Know Before Go • If guests require a visa to enter the country, their property may be able to help with the supporting documents needed to obtain one. To learn more, guests can reach out to the property via the contact details included on their booking confirmation. The property may charge for this assistance, even if guests end up cancelling their reservation. All arrangements are solely between the property and guest. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.