Check in and out was fast through front desk person: Radia

Unshaded pool Breakfast and lunch restaurant area Waiting time for elevators Rooms not cooling properly during afternoon on high floors

Hotel is exactly 10 meters of metro entrance, its great. Lot of minimarkets, pharmacy, food courts, street food, skyscrapers everywhere. Nice place with perfect connection (taxi, metro, car, bus) Lovely breakfast! lot of foods, europian and asian also No - Everything very clean

Maybe the lifts- somethimes you will waiting some minutes, but other hotels are the same

The view was absolutely magnificent, the personal welcoming and food delicious. Best hotel experience in my life.

If I really need to pick anything negative then the guy at the swimming pool bar was not super nice as others in the hotel team.. But not an issue tbh.

Staff service

N/a

The hotel was placed in a good location not what I first expected on arrival but it wasn’t far from all the main things to do and there was a train station right outside. Staff were really helpful and kind.

I requested a smoking room which I will never be doing again. I was placed on a lower level where the rooms are still designed in an old fashion and are not very modern. Also there is no balcony or window access so that was another off put. I was told by staff close to my check-out that there were better rooms on higher levels but I wasn’t told this prior to check in. If I knew the old rooms was just from smoking option I would have quit cigarettes and went to the non smoking. But nevertheless great stay, great hospitality.

Оперативно переселили в номер с ремонтом.

В отеле есть номера без ремонта и это просто катастрофа. сразу при заселении простите номер после реновации. Отель далеко не 5 звёзд. 3 звезды не больше.

В ванной есть окно))) Расположение, услуги, 3 раза здесь останавливались.

Еще хочу!!!

В целом очень хороший отель, как для первой поездки на отдых просто супер. Рядом метро сразу просто выход из отеля в метро, очень удобно. Когда приехали 2.5 часа прождали заселения, что-то у них не ладилось. Иногда забывали поменять полотенце или доложить что-то. В целом всё очень хорошо, нюансы лишь.