Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Special check-in instructions To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Know Before You Go • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. • Personal protective equipment, including masks and gloves, will be available to guests. • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. • Contactless check-in and contactless check-out are available. • Each guestroom is kept vacant for a minimum of 24 hours between bookings. • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC), and Safe Travels (WTTC - Global). Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Late check-out fee: 100 percent of room rate (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Cash deposit: AED 1000 per week • A tax is imposed by the city: AED 7.00 per accommodation, per night • Service fee: 10 percent We have included all charges provided to us by the property.