Additional transaction fees may apply for local residents, as well as additional 21% VAT, which must be paid at the hotel. Payable directly to the hotel by local residents only. Tourists will receive a refund for the VAT Tax, when they pay for their accommodations. To receive the refund, they must pay with a foreign credit card or provide their passport number and confirm their address. Please inform My Soho Serrano in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Piscina n.º 1 is closed from Tue 31 Oct 2023 until Sat 30 Mar 2024 A damage deposit of USD 100 is required. The host charges this 14 days before arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Managed by a private host