Additional transaction fees may apply for local residents, as well as additional 21% VAT, which must be paid at the hotel. Payable directly to the hotel by local residents only. Tourists will receive a refund for the VAT Tax, when they pay for their accommodations. To receive the refund, they must pay with a foreign credit card or provide their passport number and confirm their address. The front desk is open until 20:00. No pets and no service animals are allowed at this property. The hotel doesn't have a 24/7 reception desk. If the guests arrive after the check-in hours, they must contact the hotel and inform them or mention their exact arrival at the time of booking. Contact information is provided in the booking confirmation.