Please inform Pinot in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Payment will be taken at the time of booking. Please note that there is a 1.05 percent surcharge when paying with a Visa or Mastercard credit card and there is a 1.98 percent surcharge when you pay with American Express credit card. Please note that the property does not accept prepaid debit cards. Valid photo identification and the same credit card used at the time of booking must be presented on arrival. The property has the right to refuse any booking when the guest cannot provide a valid photo ID or valid credit card that matches the name on the booking. Cash is not an acceptable form of deposit at this property. This property enforces a strict 'Non-Smoking Policy'.