Special check-in instructions The front desk is open during the following times:• Monday - Friday: 8:30 AM - 5 PM The check-in location differs from the property location. Check-in location: [Shop 9/13 Mooloolaba Esplanade, Mooloolaba, QLD, 4557.]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Reception hours are 9:30 AM-2:30 PM on Sunday; 10 AM-2 PM on public holidays. The name on the reservation must match the name on the guest's photo identification provided at check-in. Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Fees • Crib (infant bed) fee: AUD 75.0 per week The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Breakage deposit: AUD 500 We have included all charges provided to us by the property.