Mandatory gala dinner fees may apply at Switzerland hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform 13 Family central modern app with Lake View in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of CHF 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. When travelling with pets, please note that an extra charge of CHF 20 per night applies. Please note that the property can only allow pets with a maximum weight of 5 kilos. Please note that after 17:00, a surcharge of CHF 40 applies for each hour of delay. All requests for late arrival are subject to confirmation by the property.