Zermatt is located in a car-free zone. Access by private car is only permitted as far as the village of Täsch. Information on available ways to get to the city can be found on the city's official website. Mandatory gala dinner fees may apply at Switzerland hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Element Chalets in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. Please note that the property can only be reached by a 5-minutes' walk. Guests are collected from the Zermatt train station and dropped off at the bottom of the foot path. The luggage is transported to the property. Taxi transportation is available to the property in the Summer. Please note that for bookings of up to 4 or 6 people only 2 or 3 double bedrooms are available.