The following charges may be collected from guests at the accommodation: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). This property is located in a residential area and guests are asked to refrain from excessive noise. Please inform Charming Arauco in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Payment method is via Credit Card. The property accepts all major credit cards (Visa, MasterCard, Amex, Discover, JCB, Dinners, etc). Please note all passengers must pay an extra fee of 19% VAT. This fee is not automatically calculated in the total costs for the reservation. Pets upon request, charges will apply. Please note this property does not include a daily maid service, therefore guests are kindly requested to keep the space tidy and clean. No smoking or parties allowed. Smoking/party evidence will result in stay termination and 200 USD fee. A picture of National Identification Document or Passport must be sent before check in date for security purposes. Any damage or missing items to the property may be discounted from guests CC if its not payed by the guest 5 day after the damage is detected and informed to him. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. This property is located in a residential area and guests are asked to refrain from excessive noise. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.