The front desk is open until 19:00. Please inform Hotel Kölner Hof of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. From Mondays to Fridays, the reception is open from 6:00 until 12:00 and from 16:00 until 20:00. On Saturdays and Sundays, the reception is open from 07:00 until 12:00 and from 17:00 until 20:00. Guests wishing to check in after 20:00 need to contact the property in advance in order to acquire the access code to enter the building after hours.