Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Personal protective equipment, including masks, will be available to guests. • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. • Contactless check-in and contactless check-out are available. • The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: EUR 99 per vehicle (roundtrip) • Pet fee: EUR 10.00 per pet, per night • Service animals are exempt from fees • Early check-in is available for a fee (subject to availability) • Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.