Special check-in instructions There is no front desk at this property. The check-in location differs from the property location. To check in, go to Hellenstrasse 12, 59955 Winterberg To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. Know Before You Go • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • This property advises that enhanced cleaning and guest safety measures are currently in place. • The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Contactless check-in and contactless check-out are available. Fees Mandatory Fees and Taxes