Front desk is open 24/7. National Rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars. Know Before You Go • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Pet fee: EUR 12 per pet, per night • Crib (infant bed) fee: EUR 2.5 per night • Rollaway bed fee: EUR 70 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes Seasonal city tax amounts are EUR 2.80 per person per night for adults; EUR 1.40 for ages 16-17 years; children under 16 years are free from May 1-September 20. From October 1-April 30, amounts are EUR 1.20 per person per night for adults and EUR 0.60 for ages 16-17 years. For more details, please contact the office using the information on the reservation confirmation received after booking.