Special check-in instructions The front desk is open daily from 6:30 AM - 10:30 PM. The front desk is staffed during limited hours. Know Before You Go Fees Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings. We have included all charges provided to us by the property.