Guests may be charged the following tax upon check-in: Ecuadorian Value Added Tax — VAT of 15%. VAT exemption is available for travelers who present a valid passport and tourist visa proving they are not residents of Ecuador. Know Before You Go • Pool access available from 10 AM to 8 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • A resort fee is included in the total price displayed. • Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Pet deposit: USD 40.00 per stay • Pet fee: USD 40.00 per accommodation, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Resort fee: 22 percent of room rate The resort fee includes:• Breakfast • Pool access • Spa access • Beach access • Children's club/arcade access • Partner property pool access • Airport shuttle • Shuttle service • Ski storage • Bicycle storage • Business center/computer access • Internet access • In-room safe and safe insurance • In-room coffee • Concierge/valet service • Valet parking • Parking The charges below are included in your overall room price: • Resort fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.