Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If guests are planning to arrive after 06:00 PM, the are kindly requested to contact the property in advance using the information on the booking confirmation. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance. Service animals are welcome, and are exempt from fees. Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation. Food and water bowls are available Rollaway/extra beds are not available. Cribs are not available. A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. The city tax does not apply to children under 17 years of age. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations, more than 8 rooms for the same property/stay dates. This property accepts credit cards, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations; for further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.