Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Key collection takes place at: BTB Ondara Calle Gonzalo Ortolá, 12 Ondara. Winter timetable: Monday to Friday, from 16:00 to 19:00 Summer timetable (June to September): Monday to Friday, from 16:00 to 19:00 Saturdays, from 16:00 to 20:00. If you expect to arrive outside reception opening times, please inform the property in advance to arrange key collection. A deposit of EUR 200 is payable on arrival. Check-out is at 10:00. Keys must be returned to the office where they were collected. Bed linen and towels are included and are changed every 7 days. Cleaning is included.