Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Please inform Gemelos 22 - Zand Properties in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Key collection takes place at the property's office Benidorm Apartments, Local 11, Urb. 'Rinconada Real', Avda. Juan Fuster Zaragoza, 10. Rincon de Loix. For key collection outside office hours there is an extra charge of EUR 5. Air conditioning costs EUR 7 per day.