Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Bed linens and towels are not included in the room rate. Guests can rent them at the property for an additional charge of EUR 12 per person or bring their own. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform El Cisne - holiday home with private swimming pool in Benissa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 400 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Pick up the keys in the office has to be on this time: Opening times in summer 01.04.-31.10: Monday to Friday 10.00-13.00 and 17.00-19.00 h Saturday 10.00-19.00 h Winter opening times 01.11.-31.03: Monday to Friday 10.00-13.00 h Or by confirmed arrangement if different time is necessary Animals 40 € per animal and week Highchair 25 € per week Electric fans 10 € per piece and week Please note that parties are not allowed at the property.