Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Santa Ana - pretty holiday property with garden and private pool in Benissa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 400 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Key collection takes place at the office during the following times: Opening times in summer 1 April to 31 October: Monday to Friday 10.00-13.00 and 17.00-19.00 Saturday 10.00-19.00 Winter opening times 1 November to 31 March: Monday to Friday 10.00-13.00. If you wish to check in outside of these hours please contact the property directly.