Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. You can check in and collect your keys at BTB Ondara, located at 12 Gonzalo Ortolá Street, Ondara. Check-in is possible between 16:00 and 19:00, from Monday to Friday. From June to September, you can also check in on Saturday, from 16:00 until 20:00. If you expect to arrive outside these times, please contact Viajes Turisdenia in advance. Contact details are provided on your booking confirmation. A damage deposit of EUR 200 is required at check-in. It will be returned on departure, once the state of the villa has been checked. Air conditioning is available for an additional cost of EUR 60 per week.