Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform Charming Gran Vía Callao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that late check-in after 20:00 carries a EUR 25 surcharge. All requests for late arrival are subject to confirmation by the property. Please note that guests under 18 years old must be accompanied by a parent or legal guardian. Otherwise, they must provide a signed authorization form along with a copy of the parent's or legal guardian's passport. The property can provide a template of the authorization form upon request. Only temporary reservations are allowed, not short stays. The house is not rented for tourist purposes, as they are temporary rentals. Please, keep in mind that this house IS NOT A TOURIST APARTMENT. Tenants must sign a temporary rental contract at the time of arrival. This contract respects in all its clauses the conditions of the reservation that you will make and does not imply any additional responsibility to the terms and conditions of your Booking.com reservation.