Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform Arquus IV IBERPLAYA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Swimming pool #1 is closed from Fri 15 Sept 2023 until Sat 29 Jun 2024 A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is extra charge for late check-in starting from 19:00 as follows: From 19:00 to 22:00 EUR 60; From 22:00 to 00:00 EUR 100. Large towels are not included in the room rate. Guests can rent them at the property for an additional charge of EUR 3 per person or bring their own.