For check-in instructions, guests should contact the hotel in advance. The keys to the apartment are collected at a different address – 34 Rue de la Buffa. In case of late arrivals guests can contact the property. The agency is open from 09:30 AM to 12:30 PM and from 02:00 PM to 06:00 PM every day. Taxi services, including night transfers, are available. Key delivery services are available as well. Guests can contact the property for details. Children's beds are available on request. Luggage storage services are available. The first two hours are free for Five Stars clients, with a fee of EUR 1.00 per hour for small luggage and 2.00 EUR per hour for large luggage. In case of check-in after 06:00 PM, the keys can be left in the safe box for remote check-in. To do this, it is also necessary to inform the apartment staff in advance.