Front desk is open 24/7. Cleaning is every 3 days, but guests can request cleaning via iPad in their room or by going to the FD themselves. On Sunday, April 12, 2026, the Champs-Élysées will be the starting point for the Paris Marathon, scheduled to start at 07:59 AM. This means the Champs-Élysées will be closed to cars, taxis, and other vehicles. Guests are advised to keep a copy of their reservation so they can navigate through the police barriers when checking in or returning to the hotel. During the street closures, taxis and taxi services will not be able to park directly in front of the hotel.