Front desk is open 24/7. A deposit of EUR 25.00 per stay in case of property damage is paid by guests upon check-in. If there is no damage, after guests` departure the deposit amount will be returned to the client's account within 14 days. • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. • Personal protective equipment, including masks and gloves, will be available to guests. • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. • Contactless check-in and contactless check-out are available. • Enhanced food service safety measures are in place. • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. • Each guestroom is kept vacant for a minimum of 48 hours between bookings. • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK). • This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global). The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Fee for continental breakfast: GBP 20 per person (approximately) • Early check-in is available for a fee (subject to availability, amount varies) • Late check-out is available for a fee (subject to availability, amount varies) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. To book a room at Blue Orchid Hotels, a guest must be at least 18 years of age. The hotel may refuse entry to minors if they are either alone or with an adult (verified as being 18 years of age or older) who is not their parent or guardian. In certain circumstances, the hotel may request written permission from a parent or guardian, but is not obliged to do so and will not be held liable if it chooses to exercise its right to request written permission from a parent or guardian or not.