It was a great location - so near Hammersmith station. Lovely reception staff. Room was clean and bed plush. Great value for what we paid as well. Thanks!

They weren't doing breakfast. However, not their fault given COVID.

LUMA was well situated for Hammersmith's amenities and venues, and was fairly easy to find. Check-in and out were both quick and painless.

Our room was a dark, cold basement room, with strangely arranged furniture which made it impossible to access the safe, wardrobe, or bedside table without moving a couch. The bathroom was modified for disabled access (which we hadn't requested) and while that itself wasn't a problem, it was dirty and very poorly maintained. The shower unit fell apart in my hands, and all of the mobility aids in the room were stained with limescale and an indeterminate grime. Our security window had had the security lock unlocked, so that it could be opened fully, which is a safety concern when your room is easily accessible from the street, and we were awoken early the next morning by someone entering our room (we think they probably knocked, but it was so quiet that it didn't wake us). The included breakfast was a brown paper bag containing an apple and plastic-wrapped croissant, and echoed a recurring theme of under-investment and care in maintaining the hotel for guests. I wouldn't stay there again, or recommend others do so.

Loved the style, trendy but with very good facilities. Plenty of usb points for charging phones. Controllable Air- con, spotlessly clean and very comfortable bed. Great location just a few minutes walk from the tube and eateries in Hammersmith.

A little disappointed with the grab and go breakfast. Some real fruit would be good. Only one towel in the shower isn’t quite enough for women with long hair!!

The theme is lovely, really well done. The staff were very welcoming and helpful. The room extra features were fun, loved the light sensors and quote on the wall.

The breakfast could be better, not much choice. The coffee from the coffee machine wasn’t super good.

Its a very nice hotel located almost in the center of London next to the subway, so you don't need to worry about transport.

Breakfast is very small (croissant, coffee, an apple).

Das das Zimmer ganz schön und gemütlich war, auch sehr sauber, außer halt nach paar Tagen ohne Zimmerservice.

Das wir kein Frühstück bekommen haben obwohl es gebucht war, dass das Zimmer sehr klein war und das es kein Zimmerservice gab mit der Begründung: Corona.