Younger staff members friendly.

Used towels not removed from room . Poor response to basic first aid request.Bed on castors so it moved when getting in and out,potentially unsafe.

Great little hotel, walking distance from Euston. Friendly, clean, characterful. I had a small but cosy room in 3rd floor, not to be undertaken for the fainthearted if you have a suitcase, fortunately mine was small! Excellent cafe in basement where you get a free hot drink and 10% discount. Very welcoming and helpful staff. Would definitely stay again.

Room could have done with being bigger, but heh, this is an inexpensive option in London.

We came in with a lot of extra requirements for services as we were having a religious holiday. Not only did the staff take their time out to walk to our room to let us in for three days straight, but Kamil, one of the workers, literally did research into our religion to understand how he could help us better. This was above and beyond and the sweetest service I have ever received. Easily give this place 5 stars

It lies central in the city and it is close to the metro. The staff is very friendly and helpful.

The only minor drawbacks were the shared bathrooms (but that was as advertised). Also the floors were a bit squeaky.

Really useful location - I could walk everywhere I wanted to go, including West End and South Bank theatres and interesting museums and sites along the Thames. Friendly, helpful staff, especially very nice cleaning staff. Room not large, but certainly comfortable and clean. Everything I needed at a price I wanted to pay.

Très bien situé pour visiter Chambre propre

Les murs très fins : la personne dans la chambre à côté ronflait donc impossible de dormir !

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