Front desk is open 24/7. Please inform The Hendrick Smithfield of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Guests should be advised that where a reservation has a total of 9 or more room(s) or consecutive nights and / or the total amount is of the booking greater than €1,999.00, hotel group booking and cancellation policies may apply. In such cases the hotel reserves the right to request a payment deposit or credit card pre-authorization in advance of arrival as a reservation guarantee. For further information please contact the hotel’s reservations team.