A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please note that rooms are cleaned every 3 days. Bed linen and towels are also changed every 3 days. If you expect to arrive outside check-in hours, please inform the property in advance. Please note that the property is located on the 2nd and 3rd floors of a building with no lift. Please inform MamaJuana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.